100% programmable by non-programmers
IXP's CRM is the result of the collaboration between our CRM consultant and the IXP visual programming expert. IXP's CRM 54+ software features are based on 316 activity diagrams, X-flowcharts. At any time you can change the software features through these X-flowcharts simply and easily without having to code or know much programming.
Tracking sales activities enables analysis of the interactions with the customers, both open activities and historical(closed) activities.
Set up and manage: Products/Services, Territories, Marketing status/priorities, Call cycle management, Sale contract, Terms of delivery, Service Recovery Categories.
Define CRM user's role and access rights to avoid the abuse of business critical data and uncontrolled changes into administrative set-up.
It interacts with customers to provide information in response to inquiries about products or services, to handle and resolve complaints.
Add and organize company customers.
Create and manage marketing projects. Promote your products/services, set targets and responsible employees.
Measures the individual performance of employees versus predefined targets relating to their roles.
Sales functionalities are focused on helping the sales team to execute and manage the sales process better and in an organized manner.
- campaign budgeting
- campaign calls
- campaign description
- call interference management
- commercial data management (several)
- sales leads management
- resource planning
- target selection
- quality management (several)